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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No early check in. The “breakfast” was just some muffins.
Business response:
Thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant visit, but we regret not meeting some of your expectations. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Overall is was ok. The Hotel seemed a little ran down. The room didn't smell great. An it was hot even with the air conditioner. It cooled off after midnight.
Business response:
Ashley, thank you for your review. We are glad you had an overall good stay. However, we are sorry for the inconvenience you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Steps have been taken so that we can prevent this from happening again in the future. We hope you will consider a second visit for a much enjoyable stay. Sincerely, Hotel Management
Great experience and great staff will be staying there again.
Business response:
Thank you for your terrific review of the Extended Stay America. We are happy to have met your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We look forward to your next trip whenever you are back here. Sincerely, Hotel Management
Everything was good
Business response:
Troy, thank you for taking the time to post an excellent rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 2.7 star rating with 2,299 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.