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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
/ Very pleasant stay. Nice room good sized. They couldve had better breakfast couldve been better though!
Business response:
Lori, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved your comfortable room. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Overall the stay was great, but dog hair was all over the place. Location was great, no issues at all, just might be time to update the hallway carpet
Business response:
David, thank you for the review. We are pleased with everything well great for you during your visit and that our wonderful location made it even better. Your observation will be shared with our housekeeping team. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
No early check in. The “breakfast” was just some muffins.
Business response:
Thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant visit, but we regret not meeting some of your expectations. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Overall is was ok. The Hotel seemed a little ran down. The room didn't smell great. An it was hot even with the air conditioner. It cooled off after midnight.
Business response:
Ashley, thank you for your review. We are glad you had an overall good stay. However, we are sorry for the inconvenience you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Steps have been taken so that we can prevent this from happening again in the future. We hope you will consider a second visit for a much enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 2.7 star rating with 2,303 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.