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Extended Stay America - Austin - Northwest - Research Park

2.7
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

12424 Research Blvd., Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.72,299 reviews
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Joe's profile image
Joe 
6 years ago

family fun place We had a great experience staying here 

Business response:

Joe, thank you for the glowing review of Extended Stay America. We are thrilled that you enjoyed the family-friendly features we offer and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

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Siegfried 
6 years ago

Prima Unterkunft, gerne fahr ich dort wieder hin Das Zimmer war super toll, Punktabzug gibt es nur für das Frühstück. Da ist noch Luft nach oben... 

Business response:

Siegfried, thank you for your gracious review. We are thrilled to know you enjoyed the comfort of your room and that you had an excellent stay. On behalf of everyone at Extended Stay America, we invite you to for another visit. Sincerely, Hotel Management 

glen's profile image
glen 
6 years ago
Amanda's profile image
Amanda 
6 years ago
terri a.'s profile image
terri a. 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Overall everything was OK Well I felt better receptionist at the desk should’ve been more visual 

Business response:

Thank you for posting a review of your stay at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management 

Nichole's profile image
Nichole 
6 years ago

The only issue I had was that our room was right next to the exit door so my boyfriend had been up due to the door slamming shut starting around 3 am. Other than that everything seemed fine. 

Business response:

Nichole, thank you for being our guest at Extended Stay America. We are happy to see the rating, as it states you had a nice stay. However, we regret the noise issue you encountered. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The place was not my favorite at all. Roy who is a person who works front desk was a love and helped us out most of the time. 

Business response:

Thank you for reviewing your stay. We are sorry for the inconvenience caused, but we are pleased to know you liked the service delivered by Roy. We will be sure to share your compliments with him. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park

How is Extended Stay America - Austin - Northwest - Research Park rated?

Extended Stay America - Austin - Northwest - Research Park has a 2.7 star rating with 2,299 reviews. 

When is Extended Stay America - Austin - Northwest - Research Park open?

Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.