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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable! Extended Stay was really great place to stay at for the time in Austin.
Business response:
William, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Easy Check in; staff was nice; room clean and cozy
Business response:
Denise, thank you for the amazing review of the Extended Stay America. We are delighted to know you had a great stay and that you loved you clean and comfortable accommodation. We appreciate you recognizing the efforts of our staff and look forward to your next visit. Sincerely, Hotel Management
Very nice for the price and a quiet place. The staff was very pleasant.
Business response:
Brandy, thank you for your delightful review of Extended Stay America. Your positive comments about our courteous service and affordable rates are greatly appreciated. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Great staff Check in was a breeze and the staff was extremely friendly and accommodating. The value was great and everything clean. The Wi-Fi was a tad slow, but worked for what I needed to do. Would definitely stay there again.
Business response:
Wesley, thank you for staying at Extended Stay America. We are glad you liked our courteous service and affordable rates. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Only negative thing I will say about the room is that the middle light fixture wasn’t working
Business response:
Ruben, thank you for your review of Extended Stay America. We are glad you had a pleasant time here. We value your feedback and hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Liked my stay except for no ice machine, small used soap bars from previous person left in shower, parking lot is used by customers of bar next door so its hard to find parking(night manager said they havent had time to enforce towing, bar has been there 2 years+). Also front desk person wasnt always at front desk if needed. People going to bar next door would walk in as though they had a room and walked out back exit. Seems like security not a priority. All in all, it s in a great location and I did have a quiet and restful... read more
Business response:
Roe, thanks so much for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Your feedback is valuable as it will help us improve our facilities moving forward. As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The staff was great! We had to have our room key programmed 3 times however. And The shower rod was broken in the room. Had a slight smell in the lobby. We prepaid for a room but they didn’t have any available when we got there.
Business response:
Thank you for your feedback. Although we are glad you liked our staff, we are sorry for the difficulties you had during your stay and for the inconvenience it caused. Your comments have been discussed with the concerned teams to improve our future guests’ experiences. We hope you will give us another chance to impress you on your next trip through this area. Sincerely, Hotel Management
Business response:
Robyn, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,873 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.