Extended Stay America - Austin - Round Rock - South

Andres 

on Expedia

7 years ago

Upon arrival check in was easy and the staff were helpful. When we got checked into our first room it was very dirty dust on the counters, Dirt on the carpet and remains left in the toilet. After being moved to a different room. It was a little cleaner the A/C unit had dust hanging off of it and the toilet again had stains and some remains of a prior occupant. Wont stay here again. 

Sharon 

on Expedia

7 years ago

Horrible television reception The television reception was horrible. After a long day I wanted to relax and watch TV but it was unwatchable. I let the front desk know on my way to dinner but when I returned there was no improvement. I tried to call the front desk but the phone didn't work. 

Anonymous 

on Expedia

7 years ago

Had a plumbing problem in the our room, had to move us to 2 single rooms, which was understandable, but when I got back to my "new" in the afternoon, room was empty and my personal belongs were gone. Management had no explanation as to what happened and located my personal belongs and returned tie me. 

Betty 

on Expedia

8 years ago

It was ok. Room was clean but hallway needed to be vacuumed 

Bruce 

on Expedia

8 years ago

Clean, safe, good bang for your buck 

ladell 

on Expedia

8 years ago

Cleanliness Trash can was still full from previous occupant. Wash rags were stuffed in an opening in the ceiling. 

Mark 

on Expedia

8 years ago

Watch out for neighbors cooking Pretty good deal 

Shawn 

on Expedia

8 years ago

Disappointing I arrived and there was no hotel representative at the desk for check-in. I rang the bell and a voice yelled from the back "one minute"! Several minutes later a man cam out and was not at all polite as if I had disturbed him. He had no personality, was not welcoming and it was basically like going through the motions.