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Extended Stay America - Austin - Southwest

3.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

5100 U.S. Hwy 290 W, Austin, TX, 78735, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,245 reviews
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Cesar's profile image
a year ago

Understaffed 

Business response:

Dear Cesar, We apologize for any inconvenience caused by our current staffing levels. We strive to provide excellent service despite challenges. Your feedback is valuable, and we are actively working to ensure adequate staffing to meet our guest’s needs. Thank you for bringing this to our attention, and we appreciate your understanding during this time. We hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management 

crystal's profile image
crystal 
a year ago

It’s was comfy 

Business response:

Dear crystal, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments. We look forward to welcoming you back soon!Sincerely,Hotel Management 

Michelle's profile image
Michelle 
a year ago
Mikael's profile image
Mikael 
a year ago

Ok 

Business response:

Dear Mikael, Thank you for the review and for making us part of your travel plan. We are glad that the stay was pleasant and that we met your expectations. Please return, and we hope to welcome you here soon with a better version of our services.Sincerely,Hotel Management 

David's profile image
a year ago
Stanley's profile image
Stanley 
a year ago
Jacob's profile image
a year ago

Nice and quiet 

Business response:

Dear Jacob, We appreciate the outstanding review and are delighted you loved your time here. Our top priority is your comfort, so it is nice to know we met your expectations. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management 

Leslie's profile image
Leslie 
a year ago
Anonymous's profile image
Anonymous 
a year ago

Good experience The staff was friendly and very helpful, just like last my previous stay. The room was comfortable and clean. There was a slight smell as if a prior guest had smoked in the room, thankfully the smell was just present not overwhelming. 

Frequently asked questions about Extended Stay America - Austin - Southwest

How is Extended Stay America - Austin - Southwest rated?

Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,245 reviews. 

When is Extended Stay America - Austin - Southwest open?

Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.