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5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Understaffed
Business response:
Dear Cesar, We apologize for any inconvenience caused by our current staffing levels. We strive to provide excellent service despite challenges. Your feedback is valuable, and we are actively working to ensure adequate staffing to meet our guest’s needs. Thank you for bringing this to our attention, and we appreciate your understanding during this time. We hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Management
It’s was comfy
Business response:
Dear crystal, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments. We look forward to welcoming you back soon!Sincerely,Hotel Management
Ok
Business response:
Dear Mikael, Thank you for the review and for making us part of your travel plan. We are glad that the stay was pleasant and that we met your expectations. Please return, and we hope to welcome you here soon with a better version of our services.Sincerely,Hotel Management
Nice and quiet
Business response:
Dear Jacob, We appreciate the outstanding review and are delighted you loved your time here. Our top priority is your comfort, so it is nice to know we met your expectations. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management
Good experience The staff was friendly and very helpful, just like last my previous stay. The room was comfortable and clean. There was a slight smell as if a prior guest had smoked in the room, thankfully the smell was just present not overwhelming.
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,245 reviews.
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.