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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Joseph at front desk was awesome
The GM Casey is not social able, rude, stand offish and has an attitude. Her listening skills need some work as well. Twyla, Joseph, and Crystal are wonderful and caring people at the front desk at the Southwest Hwy & US Hwy 290.
Business response:
Dear Tina, Thank you for reviewing your stay at Extended Stay America. We appreciate your compliments about our front desk associates, Twyla, Joseph, and Crystal, for their caring hospitality, and we are also thankful for your concern regarding the behavior of one of our associates. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. We will review this incident with our team to ensure our guests are warmly welcomed upon arrival and treated courteously ... read more
The only redeeming value of this property was it was close to where I needed to be….& cheap too!
Business response:
Dear Gerald, Thank you for sharing your feedback with us. We're glad to read that the location of our property was convenient for your needs and that you found our rates to be affordable. However, we understand that there may have been other aspects of your stay that did not meet your expectations. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Good clean room with comfortable bed. Shower water pressure is very low.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.