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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The towels were dingy,the room didn’t have any cups,nor coffee/tea as specified in the ad. Other than that,the the night clerk was very nice,as was the lady that checked me out this morning.
Business response:
Dear Sue, Thank you for your thoughtful feedback. We appreciate your kind words about our staff and the check-out experience. However, we regret any inconvenience regarding the towels and amenities in your room. Please know that we provide kitchenware at the front desk to ensure their cleanliness. We apologize if there were any communication lapses at your arrival. Your comments are valuable, and we'll share them with the appropriate individuals to enhance our guest experience. We hope to have the opportunity to welcome you ... read more
Very quiet
Business response:
Dear Roberto, Thank you for sharing your positive feedback about the tranquility at Extended Stay America! We're delighted to hear that you enjoyed a peaceful stay. Our team strives to provide a quiet and comfortable environment for all our guests. We appreciate your kind words and look forward to welcoming you back for another serene experience.Sincerely,Hotel Management
Excellent staff care
Room was great but the A/C in my room kept turning on and off they need to fix that
Business response:
Dear Makayla, We're delighted you enjoyed the room at Extended Stay America! Your feedback about the A/C is valuable, and we apologize for any inconvenience. Rest assured, we will address this promptly to ensure a seamless experience for our guests. We hope you will consider another chance to provide you with a more positive experience. Sincerely,Hotel Management
this day was better than the last two days I was there for
Business response:
Dear Makayla, We're pleased to hear that your recent stay at Extended Stay America was better, making your experience more enjoyable. Our team is committed to ensuring a positive environment for our guests. We appreciate your feedback and look forward to hosting you again for an even more comfortable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,249 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.