This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay. My hotel of choice when in Austin
I like the Asian lady who checked me in this week and the week before. She's amazing. I saw a roach come out of the tub system.
Business response:
Dear Violet,Thank you for taking the time to review your stay and for the generous words about our front desk staff. We are glad you found our check-in service seamless and enjoyable. However, we are sorry for the disturbances you reported and assure you we will do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience.... read more
N/A
Business response:
Dear Michele, We are happy you chose Extended Stay America for your accommodation. It was a pleasure having you as our guest, and we hope you will revisit the next time your travels bring you to our area.Sincerely,Hotel Management
No ice machine , room was ready but made me wait till 3pm because I booked through a 3rd party . Blankets were thin like airplane thin .
Business response:
Dear Ashley, Thank you for the feedback about your stay at our hotel. We are sorry to know there were some concerns during your stay. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. Being an extended-stay hotel, all our rooms have a full-size fridges with ice trays for your convenience, so we do not have an ice machine at our property. Apart from this, we hope you had a satisfactory time here and will ... read more
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,291 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.