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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location
Business response:
Dear Francisco,We are sorry that our location did not meet your expectations. We understand how important it is for guests to feel comfortable and well-situated during their stay. Your feedback is truly appreciated, as it helps us evaluate areas where we can improve. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
Very safe. Lean and
Very clean
Business response:
Dear Sherry, Thank you for your feedback! We’re glad to hear you enjoyed the cleanliness during your stay at Extended Stay America. We look forward to welcoming you back soon.Sincerely,Hotel Management
Great stay. My hotel of choice when in Austin
I like the Asian lady who checked me in this week and the week before. She's amazing. I saw a roach come out of the tub system.
Business response:
Dear Violet,Thank you for taking the time to review your stay and for the generous words about our front desk staff. We are glad you found our check-in service seamless and enjoyable. However, we are sorry for the disturbances you reported and assure you we will do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience.... read more
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,270 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.