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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok location and only think I didn’t like it didn’t have room service.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our ideal location and enjoyed your stay with us. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Loved the kitchenette in room, loved the location.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you liked our ideal location as well as your fully-equipped kitchenette. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
A couple of things: They clean linens and the room only once in 7 days! There were nails popping out in the transition area from tile to carpet. Patchwork done on drywall but not painted. Towel rack in bathroom broken from the wall.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry you were unhappy with our housekeeping policy and for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Water pressure not good. Did not have hot water, only slightly warm
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay. Also, we have alerted our maintenance team about the shower, and they will check the water temperature. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
"breakfast" was poor, coffee was not good, might as well not have anything. Room was functional and clean, AC worked well, room was quiet and beds were good.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with your comfortable bed. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.