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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast really was not breakfast! Just coffee and muffins. Room was ok, there is no ice machine and there was no room service.
Business response:
Fred, thank you for choosing us for your recent stay. We are glad to read you liked your room and that you had an overall pleasant visit. However, we apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. Kindly note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have the opportunity to serve you again on y... read more
Fair This hotel is nice I stayed over night and everything went well, room was clean front desk was very nice. Will stay again.
Business response:
Patrick, thank you for choosing Extended Stay America for your overnight stay. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk team. We will share your compliments with them. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,277 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.