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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate Friendly staff, clean and reasonably comfortable bed. But hotel is hard to get to, there was no advertised breakfast, no cups or saucers, and the shampoo was empty.
Meh no hot water helped to wake up early and spend your time seeing Austin
best value for the location The room was clean, comfy & well kept. The staff was excellent. I witnessed the front desk handle a very rude client with the utmost of professionalism & patience. I was quite impressed with the way she handled his horrible manners & petty complaint. For the location, you can't beat the price. I'll definitely stay there again!
Business response:
Thank you for sharing your experience. I am pleased to see you found your room accommodations suitable to your liking. It is also good to know you were impressed with the customer service of our staff member at the desk. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
the stay was fine, no problems. Just 1 thing, the bed was very hard and not comfortable.
Business response:
Thank you for taking the time to share your experience. It is great to see you had a great stay, despite your bed was uncomfortable. I will make sure our housekeeping staff takes time to look at the mattress. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Nice to have a kitchen and fridge. I give the room a 2/5. It's a dirty place. People make food in their rooms and you can smell the food coming all over. The rooms are only cleaned one time a week....and I think this is a problem with the smell and overall cleanliness. Didn't get toilet paper, Kleenex refilled.
Overall - Good!!! Like It!!!
Hotel Stay Our stay was great.... I, however, would make the continental breakfast better.... Not much variety.
Business response:
Thank you for taking the time to write a review. I am pleased to see that you had a great stay, but a little disappointed that our grab-and-go breakfast was not to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.