Extended Stay America - Austin - Southwest

Jose 

on Expedia

6 months ago

The worst hotel I stated wouldn’t recommend it to anybody. No cleaning dirty smell like cigarette didn’t change out my towels for four days. I was there very unprofessional staff. 

Patrick 

on Expedia

6 months ago

A smelly time I found the source of piss smell, it was a diaper behind the toilet. Went to the front desk and told them, they didnt do anything about it. Threw it away in the hall trash can. Also no free WiFi, last i checked, it is 2025. Free wifi for a hotel isnt a big ask. I get it if you want to download a ton of stuff, thats different. However browsing the internet isnt a big use of wifi. Also no security cameras? Despite having angry people in the lobby and a homeless camp 100 yards to the right of the hotel. 

Jessica 

on Expedia

8 months ago

Terrible service rooms dirty trash under the beds someone else cloths in the drawers no housekeeping service it say free breakfast just cup cakes and coffee not a good experience my kids terrible to go out because the look and the surroundings pay to much money left a day before my check out never again will stay in this hotel employee look terrible dress code failed 

fabiana 

on Expedia

8 months ago

This place is a dump!!!! Do not stay here. Don’t be fooled by the pictures on here. Room was old, holes in curtain, rusted stove top, broken counter top and a tiny tv from the 90's. I left the light on all night in fear of roaches coming out. 

Edgar Augusto Guerra 

on Expedia

10 months ago

Todo sucio, no hacen la limpieza, no hay personal, lejos de la ciudad, imposible sair caminando,no lo tomen como una opcion. 

Rebecca 

on Expedia

10 months ago

I booked this hotel originally for four nights and once we checked in after our flight being delayed by eight hours we immediately knew we would be leaving first thing in the morning. The room was moldy, the burners were gross corroded with burnt food, the sheets were dirty with curly hairs embedded deep into them. The bathroom had leftover shower scum and hair in the tub. The room was completely outdated, very small, no dishes or utensils in the room , that was something you had to ask the desk for. The smell in the hallway... read more

Alejandra 

on Expedia

10 months ago

We asked several times for a towel and they ignored us. I had to use the hand towel for the shower. Also asked for room cleaning and never happened. If you are considering this place, look for other options.