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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice but could be better. Refrigerator had old food in a drawer. Non smoking room, and but someone had been smoking in the bathroom, 219.
Business response:
Robert, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
No Attention to detail Lacked and gym only two pillows and 2 towels in room
Business response:
Michael, thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
My room was readily available at time of checkin..the staff was very polite and accomadating.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The property needs updating. Our room was not fully vacuumed, there were papers on the the floor. Could have been cleaner. Not fully staffed, there was one person at the desk who had to do everything.
Business response:
Thank you for staying at our hotel. We are sorry your room was not serviced to the level as it should have been and regret the inconvenience caused. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. Thanks again, and we hope you will choose us whenever you visit this area. Sincerely, Hotel Management
Alright Service was okay. Room was nice. Issues with toilet flushing. Bed wasn’t that comfortable. Can hear EVERYTHING through the walls. Neighbor played drum & bass music from 10pm-8am every night of my stay. Guy smoking weed out of a water bottle outside of his window. Cheap so didn’t expect much.
Business response:
Thank you for being our guest. Although you liked your well-kept suite and were impressed with our courteous associates, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Not much of a breakfast. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The price was right and nice to have a kitchenette. Breakfast needs to be expanded beyond cereal bars.
Business response:
We appreciate you being our guest and providing your feedback. It is great to receive your compliments about the convenience of having a kitchenette and how reasonably priced we are. Also, we will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope to serve you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 976 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.