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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rooms are well equipped and spacious. Wish they had an ice machine, I didn’t like they don’t have one.
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America and you loved our spacious rooms. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I like the hands-off approach, except when I don't The room was nice enough, it's nice having the full kitchen. The protocol about dishes, utensils and sundries is a little weird though. You have to ask for everything and you get kind of an oddball collection of stuff. While they do offer little packets of dish soap, they don't have sponges, just dish rags. And we didn't get a dish rack, but I had been to the front desk so many times by then I didn't want to go again. I get that it minimizes waste but it seems like there sho... read more
Business response:
Christopher, thank you for choosing Extended Stay America during your recent visit. We are glad you had an overall pleasant stay, and you liked your comfortable suite with a well-equipped kitchen. However, we regret your disappointment with our kitchenware policy. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
If you would like to receive feedback from me at all in the future I would not make this mandatory. Based on your required minimum character requirement I chose to eliminate any feedback I would have considered providing.
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice but could be better. Refrigerator had old food in a drawer. Non smoking room, and but someone had been smoking in the bathroom, 219.
Business response:
Robert, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
No Attention to detail Lacked and gym only two pillows and 2 towels in room
Business response:
Michael, thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
My room was readily available at time of checkin..the staff was very polite and accomadating.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 955 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.