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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I enjoyed having a kitchen during my stay, since I have food allergies and cannot eat at most restaurants. I would like to recommend that the facility offer recycling as an option for guests.
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an important feature to many travelers staying at our hotel. We appreciate your recommendation and hope to see you again soon. Sincerely, Hotel Management
Kun Elevator had smoke smell but the room was clean though. It is a lot better than expected and def. will stay again.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay and liked your refreshing suite. We appreciate you being our guest and look forward to your next visit. Sincerely, Hotel Management
There were 2 suspicious individuals in the lobby for over an hour trying to pay in cash. I would’ve been more comfortable if the staff asked those 2 individuals to leave.
Business response:
Thank you for your review. We are sorry for any inconvenience you had due to the other guests on the property. However, we hope other than that you had an overall satisfactory stay. We hope you will consider a second visit on your next trip this way. Sincerely, Hotel Management
Don’t waste your money Room was dirty, didn’t look to be cleaned very well. Outside of the hotel was also dirty. “Free breakfast” was disappointing, it was coffee, nature valley bars and wrapped muffins.
Business response:
We apologize for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We are also sorry for the disappointment you had with our grab-and-go breakfast. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Very clean and large room. Pleasantly surprised. Will def use again
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. Thank you once more for giving us the opportunity to serve you, and we look forward to providing you with another pleasant stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 975 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.