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Extended Stay America - Baltimore - Bel Air - Aberdeen

4.2
  • Hotels
  • Belcamp, MD

About this business

HospitalityHotels

Location details

1361 James Way, Belcamp, MD, 21017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2919 reviews
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Eugene's profile image
Eugene 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

If you would like to receive feedback from me at all in the future I would not make this mandatory. Based on your required minimum character requirement I chose to eliminate any feedback I would have considered providing. 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Robert's profile image
Robert 
5 years ago

Nice but could be better. Refrigerator had old food in a drawer. Non smoking room, and but someone had been smoking in the bathroom, 219. 

Business response:

Robert, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Michael 
5 years ago

No Attention to detail Lacked and gym only two pillows and 2 towels in room 

Business response:

Michael, thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

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Anonymous 
5 years ago

My room was readily available at time of checkin..the staff was very polite and accomadating. 

Business response:

Thank you for being our guest at Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The property needs updating. Our room was not fully vacuumed, there were papers on the the floor. Could have been cleaner. Not fully staffed, there was one person at the desk who had to do everything. 

Business response:

Thank you for staying at our hotel. We are sorry your room was not serviced to the level as it should have been and regret the inconvenience caused. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. Thanks again, and we hope you will choose us whenever you visit this area. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Alright Service was okay. Room was nice. Issues with toilet flushing. Bed wasn’t that comfortable. Can hear EVERYTHING through the walls. Neighbor played drum & bass music from 10pm-8am every night of my stay. Guy smoking weed out of a water bottle outside of his window. Cheap so didn’t expect much. 

Business response:

Thank you for being our guest. Although you liked your well-kept suite and were impressed with our courteous associates, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen

How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?

Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews. 

When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?

Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open tomorrow at 9:00 a.m.