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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome
Business response:
Dear Sheila, we are pleased to read how happy you were with your stay at Extended Stay America. We strive to provide an exceptional stay to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Home until home was ready My stay was pleasant and would definitely stay there again
Business response:
Lynette, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not all Extended Stays are alike Very clean hotel, and area..my only knocks are that despite me having a service dog i was still instructed to pay a fee. The hotel website says service dogs are exempt but the front desk agent said regardless a dog is a dog. Front desk agent was kind of rude outside of charging me for a service animal. No ice machines or condiments like sugar, salt, ketchup for guests. I feel if im expected to pay over $100 for a room i shouldn't be going to a store for ice and my own bottles of condiments. A... read more
Very strong Marijuana smell throughout property. Breakfast is all but non existent. Doors and furniture VERY beat up. Paid $180, not worth the money.
Business response:
Dear Patricia, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
The kitchen faucet was missing a handle , the refrigerator had old food in it, the carpeting was worn & dirty, the breakfast was a joke & the vending machines were too expensive and not easily found. The front desk was eating constantly snd we’re not professional compared to other similar priced hotels.
Business response:
Vasiliki, thank you for staying with us. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. Also, we are sorry for any frustrations you experienced with our front desk associates. Your comments are being shared with the appropriate staff members to ensure this does not happen again. We would appreciate another opportunity to provide you with ... read more
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,307 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.