Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Business response:

Mauricio, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was good and that you were impressed with the service provided by our staff. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Chris, thank you for choosing Extended Stay America for another stay! There is nothing more gratifying than to read that a guest has chosen to visit us again due to our great staff, pleasing ambiance and convenient location. Our goal is to always go above and beyond for every guest and we are proud to know our associates are doing just that. Thanks again for making us your home, and we look forward to the next time. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for sharing your feedback. We are glad to know you were impressed with our well-maintained room and had a nice stay with us. However, we are sorry we missed meeting some of your expectations. Your feedback is appreciated, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

We are thrilled that our service and facilities lived up to expectations. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We hope Extended Stay America will be your first choice every time your travels bring you to the area! Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management