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Extended Stay America - Baltimore - BWI Airport - Aero Dr.

4.1
  • Hotels
  • Linthicum Heights, MD

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1500 Aero Dr., Linthicum Heights, MD, 21090, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,153 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

GWENDOLYN's profile image
GWENDOLYN 
6 years ago

Don’t unless you have to. The smell of weed had me uncomfortable for my stay, I will not be staying here ever again. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice hotel the staff were friendly and tried to fix the TV The TV remote did not work and they were unable to fix it. Disappointing. The hotel did have an strange odor in the hallways but overall was satisfactory for our purposes. 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that found us to be a good value. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

CE's profile image
6 years ago

A superb staff. Friendly and welcoming. Very attentive to any concerns. When the van driver was off, the GM came and got me from the airport. I was very impressed by that. I would stay at this hotel again just for the guest service. As for the rooms, I hope they will continue making upgrades and improvements in that area. A fresh coat of paint and new carpet would do wonders for this property. Nice location with good restaurants nearby. 

Business response:

Thanks for being our guest. It is a delight to know you were impressed with our courteous service and that you had an overall pleasant stay. Thank you once more for the kind comments, and we look forward to serving you again soon. Sincerely, Hotel Managemen 

Jackie's profile image
Jackie 
6 years ago

Perfect for long stays Had a very pleasant experience. It was my first time staying in an extended stay. I am used to hotel maids coming in everyday, making the bed, replacing towels, and emptying garbage. Which is the reason for a 3 for overall. Staff was very friendly and helpful. My daughter and I enjoyed the privacy. Maybe it was because we came in late for check and didn’t really know how extended stay works but it was partially my fault for not asking. So maybe if the staff just gave a little bit of education to visito... read more

Business response:

Jackie, thank you for staying at our hotel. We are glad to read you had an overall pleasant stay and that you were impressed with service offered by our staff. However, we are sorry if we missed meeting some of your expectations. Thanks once more, and we hope to serve you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Comfortable Nice and comfortable.. Staff was respectful and helpful. Enjoy my stay. 

Business response:

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management 

TR's profile image
6 years ago

Both at check in and check out front desk staff were not present and sign at desk saying they would be back in a few minutes as they were helping other guests. Strong smell of weed in the halls. Room had an odor when first walked in. 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Antonio's profile image
Antonio 
6 years ago

Amenities was kind of old 

Business response:

Antonio, thank you for staying at our hotel. We are happy to know you had an overall pleasant stay. However, we are sorry for the issue you experienced and regret the inconvenience this caused. Your concerns have been shared with the respective team to improve our facilities and amenities moving forward. Thanks for being our guest, and we hope to welcome you again for much better experience when in the area. Sincerely, Hotel Management 

Teresa's profile image
Teresa 
6 years ago

Wish I could've stayed longer Everything was clean and fresh. Didn't need to ask for anything because it was all covered 

Business response:

Teresa, thank you so much for your review of Extended Stay America. We are glad we met your expectations. We work hard to deliver a great experience, so we really appreciate you noticing our efforts. We appreciate the feedback and look forward to your next visit! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.

How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?

Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews. 

When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?

Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.