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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A one night stay Room was nothing special but okay. Did lack drinking glasses and there was only one soap, no shampoo, conditioner or lotion. Luckily our stay didn't require. Shuttle service to airport was excellent.
Business response:
Linda, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our airport shuttle service. However, we are sorry you were unhappy with the in-room amenities. We would like to inform you that kitchenware and toiletries are available at the front and it’s always complimentary. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
heater was either too hot or too cold, kept me up every half hour all night. other than that and the fact that the shower curtain was too short for the bath tub, the room was fine. having said that, staff were all friendly and welcoming except for the german front desk dude at night. rigid. not flexible. you gotta bend in a customer service job bro.
Business response:
Thank you for your review. We are glad you had a pleasant visit and that you liked some aspects of our hotel. However, we are sorry for the issues you experienced while here and regret the inconvenience it caused. Your concerns will be shared with the respective teams in an effort to improve our facilities and service going forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Donaye, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
In Need of a Make-Over... Our stay was nice..the hotel was ok however it needs a "make-over.." i would've preferred a more moderate room..the staff was pleasant & helpful..
Business response:
Thanks for choosing Extended Stay America for your needs. We are glad everything went well during your stay and that our offerings were to your satisfaction. Your feedback will be used to improve our future guest experiences. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
will stay again we enjoyed our stay as newly weds werent awate of the 100$ deposit but now we know
Business response:
Katrina, we thank you for sharing details of your visit to our hotel. It feels good to know you enjoyed your stay and had a great experience. We wish you a happy married life and look forward to hosting you both again soon. Sincerely, Hotel Management
No comment Only part time shuttle to airport due to no driver for early departures unlike other places with full time drivers
Business response:
Charles, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with your visit, we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better experience in the near future. Sincerely, Hotel Management
Hotel Great location, friendly staff, transportation to the airport, clean rooms
Business response:
Gerri, we are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.