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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will never bring my family to something like that again I came there from New York because my Neice bought a house & everyone couldn’t stay with her but thank gif they made room for my 7 year old the room was cold me & my husband felt like we was in a walk
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Bad Service My room smelled like smoke there was blood on the floor the tub was nasty customer service was poor
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Wouldn't stay again The room was okay as far a cleanliness. The bed was extremely hard, I could smell cigarette smoke from outside, the blankets were thin as well.
Business response:
Thank you for sharing your review. We truly care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay. Sincerely, Hotel Management
Walked in, to a big bug on the pillow. Hotel is extremely outdated.
Business response:
Thank you for taking the time to review your stay with us. We apologize for the concerns you had with your room. We will share your comments with our pest control provider and make sure we prevent such reoccurrences. We also appreciate your comments with our comments regarding the overall feel of our hotel and will use it as we plan for future upgrades. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
The room was disgustingly dirty and the door had to be kicked in when going in and out of the room. Housekeeping is non existent and it looked like a hurricane occurred under the bed with dirt and dabree coming in when the door opens and closes I guess. Just not worth the money.
Business response:
Thank you for sharing the feedback about your stay. We apologize for the cleanliness and maintenance issues you encountered. We will share your comments with our housekeeping and engineering teams and make sure the issues are fixed. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management
There was a couple who checked in and woke Dany up, fighting all night and screaming.
Business response:
Dear Katheryn, thank you for your feedback. Please accept our sincerest apologies for the inconvenience you encountered. Your concerns will be discussed with the appropriate individuals to ensure our future guests do not encounter the same issues. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Mitchell, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,201 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.