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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
will not be staying here ever again
Business response:
Latoya, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We would like to have another chance to host you in order to make up for our shortcomings and show you our true hospitality spirit. Sincerely, Hotel Management
Business response:
Johnnie, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
No one was at the desk when i got there. Had to wait 20 minutes after calling. Room smelled. People were very loud outside of my door. Lots of drugs and suspected prostitution. Place is a dump at night. Couldnt sleep because of the constant noise and someones dog barking. Would never stay there again.
Business response:
Thank you for staying with us and for leaving your review. We regret learning that our front desk staff member was not available when you reached and for the delay you experienced at check-in. We also apologize for the difficulties you encountered with our accommodations and the issues outlined in the feedback.The safety and security of our guests are of utmost importance to us, so your specific comments have been discussed with our management team. We appreciate you bringing these concerns to our attention and regret the in... read more
Business response:
William, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
WORST ROOMS EVER!!! The receptionist at the front desk was very friendly. I checked in and was given a room. Upon entering the room you can smell that someone had smoked in there and it wasn't cigaretts! I always check the bed where ever I stay for business, there were little black specks on top of the blanket. When I lifted the blanket there was dirt and leaf bits on the sheets! I called the front desk to switch rooms and was given another. As soon as I opened the door to the new room I turned around and went to ask for a r... read more
Business response:
Catherine, thank you for your review. We are sorry for the trouble you experienced due to smoke and also for the cleanliness issues you encountered. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping team so that they are more diligent going forward. We apologize for the inconvenience and hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management
I really didn’t have a good experience due to the people next door was fighting late at night. I had no tv to keep me entertained. And none of the outlets was working so I couldn’t charge me phone.
Business response:
We were disheartened to read your comments. Please accept our sincere apology for the problems you encountered in your room and during your stay. You deserved a comfortable and stress-free visit, and we regret not meeting your expectations. We assure you that what you experienced is not acceptable, and we will be working to address the issues outlined in the review. We hope to have a chance to provide you with the stay you deserve on your next visit to the area. Sincerely, Hotel Management
Business response:
Christine, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The girl on the lobby have actitud and she use the phone all the time. I drive for four hours and I so tired and she so stupid. And never look me went I talk w her
Business response:
Perla, thank you for being our guest. We sincerely apologize for the unprofessionalism showcased by one of our front office associates at check-in and regret the frustration you had. Your comments matter a lot, and we assure you they will be discussed with our staff to make sure we improve our service level. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,201 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.