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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
thanks for your review
Business response:
THANKS FOR YOUR REVIEW
I was staying at this property with a business colleague and an hour upon checkout. I got told I have to do a room security check. Which was odd never heard of this and had another night already paid for for the room. Instead of the elevator burning up and going on a service filled our room with smoke and then we got kicked out of the room for supposedly smoking it. I have video recording of this incident and it will be on YouTube.
Business response:
Dear Christopher, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. We are sorry that these issues compromised your stay. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you will accept our apologies.Sincerely,Hotel Management
Business response:
thanks for your review
Photos on website are very misleading.needs many repairs and upgrades. It was ok fir 2 noght but definitely not what was expected form website photos
Business response:
Dear Sarah, Thank you for choosing us and reviewing your experience. Our team strives to provide exceptional service and accommodations for every guest. Therefore, it was disappointing to read this was not your impression. We never intend to mislead our guests, and we hope you will accept our sincere apologies for the disappointment. We will review your feedback to see where we could improve and how we can enhance our guest's satisfaction moving forward. We hope you will consider revisiting us, as we are fully committed to r... read more
We chose this hotel with the knowledge they had a cooktop/kitchen. Because of my celiac disease & having to cook all my meals normally their “kitchens” are fully stocked with everything you need to cook but much to our surprise there was nothing! No dishes, silverware, cups, pots, pans or even dish soap! When we asked for these things they said they didn’t have any! So we had to go buy everything we needed to be able to cook our meals. They gave us a dish rag but refused to give us a dish towel & was hesitant to give me hand... read more
Business response:
Were so sorry to hear your review
Business response:
Thanks for your review
Business response:
Thanks for your review
The rooms were decent. The lady at the desk was super rude. Worst customer service ever. No shower curtain is annoying. Will never go back.
Business response:
Dear Michael, First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. Your feedback is appreciated, and we are sorry for not meeting your expectations. Please give us another chance to provide you with the exceptional stay you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 3.9 star rating with 1,631 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.