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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
thank you for your review
I was notified when I got there I was in the band list
Business response:
Dear Rickey, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
When we arrived we were advised they did not have a reservation for us. We even showed our confirmation number but hotel couldn't find it. We had to wait while both the hotel and myself called Travelocity to see what the problem was. After about a 45 minute delay, the hotel did offer another room but said we didn't have a reservation.
Business response:
THANKS FOR YOUR REVIEW
Business response:
thank you for your review
Employee stated that they had bed bugs and the breakfast is not what is advertise.
Business response:
Thanks for your review and we will investigate the issues
Business response:
thanks for your review
Our room smelled like fish and i hate fish and our room had fleas i killed 10 of them in 2 days
Business response:
Dear Brandi, We are sorry to learn about the issues you encountered in your suite during your stay. Please know that we take our property's cleanliness and pest control very seriously and do our best to prevent insects' entrance into our suites. However, we understand your concern and will arrange for a professional inspection and treatment of your room as a precautionary measure. We sincerely apologize for any inconvenience caused and hope this unfortunate situation will not deter you from staying with us again. We hope you... read more
Disappointed Will not recommend nor stay again. Although the room may have been clean. There was no water pressure or hot water in the sink. No where to put luggage except the floor. We tried the ironing board but it was not stable enough. There was no public ice machine and the ice machine in our room put out about 20 cubes in 24 hours. No coffee pot in room and breakfast room coffee pot was broke and they couldn't fix. They did offer a coffee pot but had no filters or coffee.
Business response:
Dear Angela, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
After booking on Orbtiz, I tried to check in only to find out from the hotel that they didn't have anymore rooms! I had to book a room somewhere else.
Business response:
Dear Michael, Thank you for taking the time to share your comments. We cannot speak on behalf of the agent that assisted with your reservation, but we are very sorry for the inaccurate booking. We hope you will allow us to make it up to you in a future stay. We are positive you will leave with a more favorable impression.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 3.9 star rating with 1,631 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.