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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy stay
I'd stay again Room was very clean. Nice place for the price if you're on a tighter budget. Definitely nicer than most of the places you will find below $70 a night.
Business response:
Justin, we appreciate you choosing to stay at Extended Stay America. It's great to know you were impressed with your room and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Was a very busy hotel and was hard to manage with dogs. Continental breakfast was minimal and not as described. It was a noisy hotel. Didn’t provide any lotion in the room.
Business response:
Teresa, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Staff is very friendly. Breakfast is excellent. The person in charge was in the dining area to make sure everything was good. Hotel needs renovation as it shows old carpets and bathrooms. Other than that, it is very clean.
Good value Nice room. Bed was a little hard, but ok. It had a nice recliner and two office chairs. Bathroom was nice as well. Overall good experience.
Business response:
Thank you, Michael, for making Extended Stay America a part of your travel plans. We are glad to know you enjoyed your stay with us and found us to be of good value. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Quick check in, very clean room. Definitely would recommend.
The room had an odor that was tolerable but not pleasant. Staff was great. Easy check in and out
Business response:
Randall, Our gratitude for taking the time to review your stay with us. We are pleased to know your overall stay with us was comfortable. That said, we are sorry for the inconvenience you experienced due to the odor issues. We have shared your comment with our housekeeping team to be more diligent going forward. We look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,727 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.