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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly service! Desk clerks were very helpful and friendly! And the room was very clean
Very friendly staff and available washer and dryers on site.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
My review would definitely recommend Really nice and neat quiet hotel 😊 plus the kitchenette and fridge are very convenient.!
Business response:
Christopher, thank you for being our guest at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with our fully-equipped kitchen. We appreciate your kind recommendation and look forward to seeing you again soon. Sincerely, Hotel Management
The property was clean. The staff was nice. The bed was clean, but seemed to be broken. The chair in the room was cut up. There was no coffee maker or the like in the room. Because of Corona restrictions, there was no breakfast or to go breakfast. Some of it is understandable, but when staying in same city a week before different motel, they offered to go breakfast. Seems like the management just didn't want to bother with it! Sad that customers don't rate more.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our well-kept property and courteous service. However, we regret your disappointment with breakfast not being available during your stay. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
The staff wasnt welcoming at all , they was rude and not helpful
Business response:
Thank you for your recent visit and for sharing your comments about our hotel. Please accept our apology for the unsatisfactory service you received from our associates and regret the inconvenience caused. Our goal is to provide the best customer service possible, and we regret we fell short of this during your visit. We want to get it right every time, so we will share your feedback with the appropriate individuals so we can better serve our guests. Counting on your kind generosity to accept our apology, we hope you and you... read more
Room was great, used kitchen to make dinner. You can request kitchen items at the front desk if you need them. Great location
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are delighted to know you had a great stay and that you were impressed with our ideal location and apartment-style accommodations. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,677 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.