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Extended Stay America - Billings - West End

3.5
  • Hotels
  • Billings, MT

About this business

HospitalityHotels

Location details

4950 Southgate Dr., Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,723 reviews
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Deborah's profile image
Deborah 
2 years ago

Great place. Quiet and easy to get to. 

Business response:

Dear Deborah, Thank you for your kind words about Extended Stay America! We're delighted to know you had a great and peaceful stay. Our convenient location is designed to make our guests' experiences enjoyable, and we're thrilled it worked well for you. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management 

Alisha's profile image
Alisha 
2 years ago

Nice setup 

Johnny's profile image
Johnny 
2 years ago
Paul's profile image
Paul 
2 years ago

Great for travelers needing a place to rest Very friendly staff! Location is convenient for travelers. The hall leading to the room smelled bad and the room was worse. We purchased some odor eliminating spray for the room and it didn't work. If they were to have all carpet professionally cleaned or replaced, it'll make a huge difference. Other issues: Bathroom sink drained extremely slow Shower water pressure low Forr a single night stay, we made it work for us. If I had to stop for rest in that area again, I wouldn't mind s... read more

Business response:

Dear Paul, Thank you for sharing your review and mentioning your pleasant interactions with our staff during your stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve tha... read more

Lynda's profile image
Lynda 
2 years ago

Clean, quiet, comfortable 

William's profile image
William 
2 years ago

Great 

Cathy's profile image
Cathy 
2 years ago
Redstar's profile image
Redstar 
2 years ago

Everything is perfect! 

Becky's profile image
Becky 
2 years ago

Enjoyed my stay there, however they were short-staffed and had to wait a long time to check in. Rooms were clean, nice place to stay. 

Business response:

Dear Becky, Thank you for your thoughtful review. We appreciate you choosing Extended Stay America while in the area. We are delighted that you had an excellent stay with us and were pleased with your room. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Billings - West End

How is Extended Stay America - Billings - West End rated?

Extended Stay America - Billings - West End has a 3.5 star rating with 2,723 reviews. 

When is Extended Stay America - Billings - West End open?

Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.