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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place, bad neighbors Hotel is nice. They are working to improve it and it shows. The only downside was a club next to the hotel that was thumping into the wee hours of the night. Then fighting in the parking lot afterwards. Maybe they need a privacy fence or hedgerow to separate the space.
Business response:
Dear Harmony, thank you for reviewing your stay at Extended Stay America. We are pleased to read you enjoyed your stay apart from the little concern you experienced. We strive to provide a comfortable and exceptional stay to all our guests; therefore, we have noted your remarks and will address them appropriately. We look forward to welcoming you back soon for another enjoyable visit. Sincerely, Hotel Management
I didnt like that the kitchen was bare except for fridge and microwave. Asked for coffeemaker and got it and coffee and no creamer. Had to come back for mugs, spoons. Breakfast was just ok.
Nice place
Hohum Extended Stay Typical Extended Stay. Good sized room. Minimal breakfast, no pool or workout facilities.
Business response:
Dear Guest, we appreciate you taking the time to share your feedback. Although it was nice to see you had a comfortable and home-like stay, we are sorry there were some areas where we missed the mark. Your comments are discussed with all the concerned team members to ensure we better serve our guests in the future. Hopefully, we will have the opportunity to make it up to you next visit. Thank you again! Sincerely, Hotel Management
I have stayed at the is property several times and have never been disappointed. The property and rooms are clean and the people are always friendly and helpful. I will certainly stay again.
Business response:
Christopher, first and foremost, thank you for staying with us on multiple occasions. We are glad you were happy with your suite and other areas of the hotel. We also appreciate you mentioning the friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Thank you for sharing your feedback and we love knowing you will return soon. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,688 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.