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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchenette nice
Great service! Personable front desk clerk.
Business response:
Abby, thank you for choosing Extended Stay America ! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Easy stay
I'd stay again Room was very clean. Nice place for the price if you're on a tighter budget. Definitely nicer than most of the places you will find below $70 a night.
Business response:
Justin, we appreciate you choosing to stay at Extended Stay America. It's great to know you were impressed with your room and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Was a very busy hotel and was hard to manage with dogs. Continental breakfast was minimal and not as described. It was a noisy hotel. Didn’t provide any lotion in the room.
Business response:
Teresa, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,688 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.