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Extended Stay America - Billings - West End

4.2
  • Hotels
  • Billings, MT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4950 Southgate Dr., Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,729 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Cookie's profile image
Cookie 
6 years ago

First time at an Extended Stay America. Didn't need extended stay, but it fit my budget to stay one night. Now that I've seen a room, I'll be more likely to look for one in the future. I like the idea that it's comparable to a standard room but with cooking and full-sized refrigerator available. Very quiet room. 

Business response:

Cookie, thank you for being our guest at Extended Stay America. We’re glad to know you liked your well-appointed room and that you found us to be a great value. We invite you to stay with us again the next time you are in Billings. Sincerely, Hotel Management 

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Rachel 
6 years ago

Bathroom was not cleaned well and I was disappointed to find they don’t stock the bathrooms with shampoo or conditioner. Only a bar of soap. 

Business response:

Rachel, thank you for being our guest. We are sorry for the cleanliness issue you had in your room and apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Also, your feedback has been shared with the housekeeping team to be more diligent in their efforts. Thanks agai... read more

Derrick's profile image
Derrick 
6 years ago

IT was a good stay, but we are there only for a few hours. Arrived late and left early. 

Business response:

Derrick, it’s a pleasure to read about your wonderful stay at Extended Stay America. We work hard to ensure every guest has a comfortable and enjoyable experience. Thanks for leaving your comments and we hope to welcome you back the next time you are visiting our area. Sincerely, Hotel Management 

Valerie's profile image
Valerie 
6 years ago

Nice place to stay and an amazing value. Hotel has been updated and rooms are modern and comfortable. My room was very clean. 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable feedback and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

This hotel was hard to find...tucked back behind other hotels. 

Business response:

We appreciate you choosing our hotel and for providing your review. We are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Steve's profile image
6 years ago

The place is wonderful their was a lady out front counter name Betsy who was so helpful I highly recommend this place 

Business response:

Steve, thanks for making Extended Stay America a part of your travel plans. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Billings - West End

How is Extended Stay America - Billings - West End rated?

Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews. 

When is Extended Stay America - Billings - West End open?

Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.