Extended Stay America - Billings - West End

Brenda 

on Expedia

7 months ago

You get what you pay for with this hotel The room was clean and quiet. The only serious cleanliness problem was with the washers and dryers in the laundry room. Overall, the hotel was as expected for a budget priced property in regard to sparse amenities, lack of services or perks on site, room decor and bed comfort plus well worn carpets and hallways. Overall, I was satisfied for the price paid. My only complaint was poor customer service at the front desk by a few employees severe enough to affect my stay. The general mana... read more

Brandon 

on Expedia

7 months ago

The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part 

Kellie 

on Expedia

8 months ago

Staff member Christopher was very helpful, I give him a 5 star rating. 

Candi 

on Expedia

9 months ago

The bathroom sink would not drain. The windowsills were dusty and dirty, and the hall had an unappetizing smell of some type of cooking. 

KariLynn 

on Expedia

9 months ago

Front desk attendant did not know his job; line up for check -in. Building in need of many repairs and/or updating. Room itself was okay but bathroom sink didn't drain properly. Would NOT stay here again.