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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and area is very safe
No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice.
Business response:
Dear Beverly, Thank you for staying with us and for taking the time to share your experience. We’re glad to hear you enjoyed the clean rooms, comfortable beds, our breakfast offerings, and the pool area. It’s always rewarding to know that our amenities help make a stay more enjoyable. Your feedback helps us grow, and we look forward to welcoming you back again soon at Extended Stay America. Sincerely, Hotel Management
Candy did our check in and she was very professional and quick. Thank you. Clean room with lots of room
Nice and spacious Pleasantly surprised nice room, spacious, and good value.
Business response:
Dear Joseph, Thank you for taking the time to share your experience! We're so pleased to hear that you enjoyed the spacious room and found great value in your stay. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon for another pleasant and surprising visit to Extended Stay America. Sincerely, Hotel Management
The staff was amazing.
The building is a bit old. Under the bed was not clean. But it does the job, we only stayed for a night.
Business response:
Dear Carren, Thank you for your feedback on Extended Stay America. It’s always helpful to hear what worked and where there’s room for improvement. While we’re glad the accommodations met your needs for the night, we sincerely apologize for the cleanliness issue in your room. That’s not a detail we ever want to overlook, and we’ll be sure to follow up with our housekeeping team. We appreciate you giving us a try and hope that if you return, your next stay will be even more comfortable. Safe travels until then! Sincerely, Hote... read more
This hotel is an older building. The kitchen configuration had a nice big island, a full size refrigerator, an excellent microwave & a 2-burner stovetop. There was an nice big desk with a workstation for laptop. The room had a nice open closet rack equipped with REAL hangers & tall enough that clothes didn't drag the floor.The shower was nice & there was plenty of hot water. The room was very quiet even with the very large, indoor playground directly behind the hotel & a constant flow of traffic. Neither the bed nor the pill... read more
Business response:
Dear Mary, We appreciate you taking the time to leave your feedback. It's great to read about the enjoyable aspects of your visit; however, we apologize for the difficulties you experienced. Your review will be discussed with our team, and we appreciate you bringing this to our attention. Thank you for choosing Extended Stay America during your visit to the city, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The Free breakfast Was a joke a cup of coffee and And all they had Were mini muffins … They really shouldn’t be saying that they have continental free breakfast that’s not true
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,727 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.