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Extended Stay America - Billings - West End

3.5
  • Hotels
  • Billings, MT

About this business

HospitalityHotels

Location details

4950 Southgate Dr., Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,663 reviews
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Don's profile image
Don 
3 months ago

Front desk staff were all accommodating. 

Sharon's profile image
Sharon 
3 months ago

Quiet and clean 

Timothy's profile image
Timothy 
3 months ago
qui's profile image
qui 
3 months ago
Chris's profile image
Chris 
4 months ago

Great rate and convenient to interstate. Haven't stayed at an extended stay place before, room had fridge freezer and stove etc, if you were there long term you can request pits/pans etc. As an overnight customer all I really wanted was an in room coffee maker, which was absent. There was a basic coffee and muffin/nutri grain breakfast in the lobby. The desk staff were funny and personable and the restaurant a bldg away was exceptional. 

Business response:

Dear Chris, Thank you for staying with us and for taking the time to share your experience. We’re glad to hear that our location and in-room amenities suited your needs, and we’re delighted that our front desk team made a positive impression. However, we are sorry for not meeting all your expectations. While we offer a grab-and-go breakfast in the lobby, we understand how important that first cup of coffee can be, and we’re reviewing ways to improve our in-room offerings. It’s also great to hear you enjoyed the nearby restau... read more

michael's profile image
michael 
4 months ago

Very clean and area is very safe 

Beverly Dea's profile image
Beverly Dea 
4 months ago

No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice. 

Business response:

Dear Beverly, Thank you for staying with us and for taking the time to share your experience. We’re glad to hear you enjoyed the clean rooms, comfortable beds, our breakfast offerings, and the pool area. It’s always rewarding to know that our amenities help make a stay more enjoyable. Your feedback helps us grow, and we look forward to welcoming you back again soon at Extended Stay America. Sincerely, Hotel Management 

Carol's profile image
Carol 
4 months ago
Laura's profile image
Laura 
4 months ago

Candy did our check in and she was very professional and quick. Thank you. Clean room with lots of room 

Frequently asked questions about Extended Stay America - Billings - West End

How is Extended Stay America - Billings - West End rated?

Extended Stay America - Billings - West End has a 3.5 star rating with 2,663 reviews. 

When is Extended Stay America - Billings - West End open?

Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.