Extended Stay America - Billings - West End

Jill 

on Expedia

2 months ago

Too Much The overwhelming smell as I entered the Lobby was not pleasant to say the least. The fragrance was too much. You could look into non fragrance cleaner to use and still be clean without the excessive smell 

Geri 

on Expedia

2 months ago

So so Check in process was very smooth and person was polite and kind. The room was clean but an overwhelming smell of cologne. Did not know if this was something used as an air freshener or something from the room next door. The mattress was uncomfortable and both nights loud conversations either in hall or room next door interrupted the night. Was also disappointed in the continental breakfast offering. No water or ice and ore-packaged muffin or nutri grain bar 

Lee 

on Expedia

4 months ago

My stay was very comfortable and quiet. Everything is so clean and sanitized. The staff always had a kind word or a genuine smile. Not like a word that one can see right through. But a word that had substance of kindness and care to. 

MAUDIE 

on Expedia

4 months ago

Clean economy hotel Clean room, friendly staff, allows pets - every thing we needed. 

April 

on Expedia

4 months ago

A big thank you to A.J., Chris, and Allen , they are so understanding and patient. They rm.