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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good for a multi day stay. Very good for a multi day stay. We don't like to eat out a lot. So having a real stove, refrigerator, dishes allowed us to eat in or out. Clean and well maintained.
Business response:
Thank you for sharing your kind review of Extended Stay America - Billings - West End. We are pleased to know our well-maintained property and the in-room amenities left you with a great impression of our hotel. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Great place to stay!!!! Our experience was wonderful. The rooms are large and clean. and the staff are friendly and courteous. The breakfast bar was good. Not a lot of choices but it was good.We would recommend this hotel.
Business response:
Bonnie, thank you for recommending Extended Stay America - Billings - West End. It is wonderful to read you found your suite to be spacious & spotless and that our team to be cordial. It was our pleasure serving you, and we look forward to welcoming you back for another outstanding visit. Sincerely, General Manager
Business response:
Claudia, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Steven, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Billings - West End. Sincerely, General Manager
Business response:
Darick, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, General Manager
This place is much nicer than I even expected
Business response:
Randy, thank you for the wonderful review of Extended Stay America - Billings - West End. We are delighted to read you liked all the aspects of your visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Excellent facility. Would use Extended Stay again Check-in had some confusion and dark-haired girl was "snippy". Blonde was a delight to work with
Business response:
Thank you for staying at Extended Stay America - Billings - West End. We are glad you liked the facilities we have to offer and had an overall comfortable visit. However, we are sorry for the inconvenience you experienced with one of our front desk associate. That particular member has been informed and steps have been taken to ensure this does not happen again. We look forward to serving you again. Sincerely, General Manager
Short nice stay! Stayed there for 2 nights. Room was clean with basic amenities and the location was excellent. However, there was no real breakfast in this hotel which was a big letdown. The housekeeper for some reason did not clean the room/provide fresh towels/soap on the second day. The WiFi is not that good with lot of interruptions.
Business response:
Sankhaneel, thank you for staying at Extended Stay America - Billings - West End. We are glad you liked our location and your comfortable room. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your visit. If we did not communicate this properly at check-in, please accept our apologies. We are also sorry our breakfast was not to your satisfaction. We will make a note of your feedbac... read more
Nice stop in a nice city This was an overnight stop on a road trip to Seattle. Very nice place that's actually in walking distance to a number of restaurants. Room was clean, though I was confused why there were no plates or silverware in the cupboards, but they gave me everything I needed at the front desk. The staff was pretty awesome too. Nice place.
Business response:
Michael, thank you for choosing Extended Stay America - Billings - West End for your overnight stay. We are delighted to read you liked our convenient location and your comfortable room. Please know, to ensure cleanliness of in-room amenities upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,677 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.