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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was outdated abs all rooms looked dingie, but smelled clean . I personally would not chose that location again. Staff were attentive and nice, any issues they would not have been able to resolve when asked.
Business response:
Dear Leslie, Thank you for sharing your experience. We are pleased to hear that you found our staff attentive and responsive to your needs. However, we regret that the property's condition did not meet your expectations. Maintaining a clean and welcoming environment is important to us, and your feedback will help us in our ongoing efforts to improve. We appreciate your candid comments and hope you might consider staying with us again in the future, allowing us the opportunity to provide a more satisfactory experience.Sincere... read more
The place was in need of a remodel. Smelly carpets outdated bathroom no ice machines. breakfast was a joke.They were out of coffee and they referred to it as a togo breakfast, which ment you could grab a Kelloggs breakfast bar. No muffins, no fruits and no coffee.
Business response:
Dear Scott, Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the outdated facilities, lack of amenities like ice machines, and the disappointing breakfast offerings. Your feedback is invaluable as we strive to improve our services. Rest assured, we are taking steps to address these concerns and enhance the overall guest experience. We appreciate your understanding and hope you consider giving us another opportunity to provide a more enjoyable stay in the f... read more
Je n'ai pas apprécié dans un 1er temps l'accueil. On nous as fait attendre 35 mn pour nous donner notre chambre qui en plus netait pas prête. Le sol etait sale. Et le petit dejuener nen etait pas un. Juste café et muffin emballés
Business response:
Dear Delphine, Thank you for sharing your thoughts with us. We apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. In times of high occupancy, slight delays may occur, although we do everything possible to prevent this. Please be assured that we will address the issue to avoid similar situations from happening in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with ... read more
No elevator has to take the stairs. No ice machine. Hair in the ice trays in the room. Table leg was weak, broken.
Business response:
Dear William, Thank you for your valuable feedback regarding your recent stay. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable, and we take it seriously. Rest assured, we are addressing the issues with the lack of elevator, ice machine, and room amenities promptly. Maintenance has been informed to rectify the table leg issue immediately. We appreciate your patience and understanding. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 3.5 star rating with 1,242 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.