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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Grrst
Change bedsheets everyday when the person leaves the room. Put on clean linen for the new person
Business response:
Dear Guest, Thank you for sharing your valuable feedback. We truly appreciate your suggestion regarding our housekeeping practices. Please be assured that we always change bed sheets and provide fresh linen for every new guest as part of our standard cleaning procedures. However, we will review our current process with the housekeeping team to ensure consistency and maintain the highest hygiene standards. Your input helps us improve and continue providing a comfortable experience for all our guests. We hope to have the pleas... read more
the room was fine and the staff very nice
Business response:
Dear Guest, Thank you for taking the time to share your experience at Extended Stay America. We’re delighted to hear that you found the room comfortable and our staff very nice. Providing a pleasant stay and friendly service to all our guests is always our top priority, and it’s wonderful to know we met your expectations. Your feedback is truly appreciated and will be shared with our team as encouragement to keep up the good work. We value your stay with us and hope to see you again soon. Sincerely, Hotel Management
Yes
Buen servicio recepción.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re delighted to hear that you had a positive experience with our reception service at Extended Stay America. Our front desk team takes pride in providing friendly and efficient service to ensure every guest feels welcomed and valued. Your appreciation truly motivates us to continue maintaining our standards of hospitality. We look forward to hosting you again soon and ensuring your next stay is just as pleasant and comfortable. Sincerely, Hotel Management
Na
Business response:
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize if your experience did not meet your expectations. Your review appears to be brief, and we would appreciate it if you could provide more details about your concerns so we can address them promptly. Our goal is to ensure every guest enjoys a comfortable and pleasant stay. We value your input and hope to welcome you back for a better experience. Sincerely, Hotel Management
Basic place to sleep coffee in am no big breakfast just coffee some days muffin or nutra grain bar some staff very helpful some there to get check and go home no public transit within 2000ft probably close to half mile but very cheap so would stay again if it's the cheapest place in area and offsets the Uber costs but I mostly go to hospital close to there so it's not that hard to get to other than mairiot which is very expensive it's probably the closest hotel to layhe
Business response:
Dear Michael, Thank you for sharing your detailed feedback about your stay. We are glad to know you found our hotel conveniently located and affordable for your visits to the nearby hospital. We appreciate your understanding regarding our grab-and-go breakfast and are pleased to hear that some of our staff provided helpful service. Your comments about consistency in service and nearby transportation are valuable, and we will continue working to enhance our guest experience. We look forward to welcoming you back soon. Sincere... read more
Segunda vez nesse hotel e a limpeza deixou muito a desejar !!! Quarto meio derrubadinho
Business response:
Dear Valdir, We sincerely apologize that the cleanliness and condition of your room did not meet your expectations during your second stay. Maintaining clean and well-kept accommodations is very important to us, and your comments have been shared with our housekeeping and maintenance teams to address these concerns immediately. We truly value your input as it helps us improve our services and facilities for all guests. We hope to have the opportunity to provide you with a cleaner and more comfortable experience on your next ... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,201 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.