Extended Stay America - Boston - Burlington

Linda 

on Expedia

8 years ago

Horrible!!! This was the worst hotel I have ever stayed in. It was supposed to be a non smoking room, but it reeked of stale smoke. Lamps were missing bulbs and outlets were taped to the wall. The faucet in the bathroom was filthy.... I was afraid to touch anything. Even with an air freshener spray which I bought, it smelled horrible. The hallway smelled of moldy gym towels. I will NEVER stay in this hotel again 

Joe 

on Expedia

8 years ago

Very poor Internet service after paying $3.95 to upgrade service. Rude person at check in. Barking dog a few rooms away. Never again! 

Trent 

on Expedia

8 years ago

This unit advertised itself as to having kitchen stove refrigerator . We arrived around 8 pm and found not even a plastic cup for drinking was provided. 

Anonymous 

on Expedia

8 years ago

Looks good from the outside Check in was good, but found out that nothing for cooking was in the room, you had to request anything you wanted. Staying only a short time I requested a coffee maker. It was in a plastic bag all tied up. When I went to use it there was an old coffee filter in it, and the maker itself was dirty. Also I couldn't locate the vending machine, which was on the first floor or an ice machine. Also the hallways carpets were dirty and old. 

Anonymous 

on Expedia

8 years ago

This was the absolute worst hotel room I've ever slept in The heat was loud the 80 refrigerator was loud the bed was not very comfortable the pillows were terrible 

Anonymous 

on Expedia

8 years ago

The bedding was disappointing, cheap flimsy blankets. The refrigerator and heating/cooling units were too loud. There was no silverware, plates, glasses, etc. You receive upon request. Some of the television channels had loud buzzing noise. Closet door broken. Just cheap and poor in quality. 

Anonymous 

on Expedia

8 years ago

Front desk worker entered my room at midnight The front desk worker entered my room at midnight without knocking or warning, good thing the door latch was on. Terrible experience. The room reeked of cooking spices. Never again. 

Anonymous 

on Expedia

8 years ago

Get what you pay for Not impressed, hotel was poorly maintained, rooms smelled like an ashtray, found hairs in the bed and multiple smoke detectors with low battery beeps. The staff was apologetic and tried to accommodate but not a great stay overall 

Dissapointed 

on Expedia

8 years ago

Way low end hotel No room service, no maid service, no breakfast (unless you call oatmeal in a coffee cup breakfast). Smelled like a barrio, No ice machine, no public use computer. Staff slow to respond, had to ask a couple times for things.