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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Light bulbs were not working for 4 of the lamps. The chairs had gross stuff on them. It got chilly over night so we turned the heat on and it started to smoke and the fire alarm went off.
Location and availability was convenient but the clientele was shady at best. Hall ways were dark, smelly and not maintained appropriately. There was damage to the walls, unvacumed rugs, and burned out lighting.
Very poor service One week did not clean room, despite promising on 3 separate occasions to get it the next day. Cards were not great - lost magnetism daily despite carrying them separately to cell phone Overall, the room was ok and what I expected but I was taken back by the absence of a sense of urgency and customer care from the staff
Bed bugs Bed bugs...enough said
. Staff needs major attitude adjustment. They are barely friendly, act like they are underpaid or in HR dispute. Scarcely smile at customers. . Only ONE person (female) on staff overnight . Shower rod loose at wall . Toilet seat cover loose . Room decor is yellow & brown. Really? . AC AND fridge both make a racquet. Need earplugs to sleep . 3rd floor long hallway smelled of fish cooking for 6+ hours. Front desk said “well people are cooking; I’ll try to go up & use air freshener if I have time.” A marginally helpful response... read more
Waste of money It was bad. First I couldn’t get in,kept ringing bell & no one came finally one of the guests let me I waited for awhile until the clerk showed up then he wanted to charge me again for the room. He had no idea of what to do was there for a good 1/2 hour. Place is really run down. Room surprisingly clean. When I got up in morning, no coffee maker no dishes or toaster,cabinets totally empty I got a bar of soap and a small tube of shampoo and towels. When I asked why there wasn’t anything she told me I’m suppose ... read more
Never again Worst bed ever, noisy staff in laundry next door, no housekeeping over a three day stay, way to expensive for the service quality and condition.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,108 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.