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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good It was great except the bed was a bit uncomfortable but everything else was great
Business response:
Thank you so much for the feedback, this is very important to us and will benefit the company's growth.
Business response:
good morning Helen. Thank you for your rating. we look forward to serving you during your next stay to Burlington. please share with me via email at brl@extendedstay.com how we could have made your stay a 10/10.
Limpeza péssimo Hotel apresenta o que a marca oferece, mas o atendimento foi péssimo, fiquei 7 dias e não limparam o apto nenhuma vez. Tudo sujo nos corredores e outros espaços. Foi a pior estada na rede
Business response:
Thank you for taking the time to share your review. We are pleased to know you choose to stay with us. However, we are sorry for not meeting all of your expectations. We will use your feedback as a tool to improve our service delivery. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
The premium 2-queen room is quite nice. Our room was very clean (which pleasantly surprised me given some of the negative reviews about cleanliness here). But what really stands out about this hotel are the front-desk staff. With no exaggeration, these were the nicest staff I have ever experienced at any hotel in my life. Always asking if they can help you, what else they can provide, etc...I had regular interactions with 4 of them (from check-in to check-out over 3 days) and each one was nicer than the other.
Business response:
Good Evening, Thank you for choosing extended stay Burlington. We are pleasantly please that your stay was above the reviews you saw. I am glad that we met your needs and we welcome you back.
Extended stay Rooms looks like was remodeled n so clean bed was comfortable because I didn’t want to leave, should have tried breakfast but bed was comfy so many plus
Business response:
Thank you so much for the feedback. Please come again!
Business response:
Thank you for your feedback. We take all feedback serious and address all positive and negative feedback to the entire team. I look forward to improving and making your next stay a success.
Good one night stay traveling from Maine to Kansas. No trouble, no problems.
Business response:
Hello David, thank you for your feedback and we look forward to providing you with exceptional service during your next visit. We are shooting for perfection and there is anything that I can learn from my guest towards achieving that, I would be grateful for the input.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.