This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Changes were made to the electric system some switches and lights did not work
Business response:
Thank you for your review. We apologize for the issues you encountered with the switches and lights. Your feedback will be shared with our maintenance team for review and action. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
The hotel staff was very accommodating with our request for late check-out because we were in town for the B.A.A. Half Marathon. The location was conveniently located near many shops, restaurants, and Wegmans Supermarket. The condition of the room is OK. Overall, it is fair for the price.
Business response:
Thank you for staying with us while you were here for the Marathon. We are glad you loved our courteous service and that you found us to be an affordable value. We are also delighted our convenient location close to shops, restaurants and Wegmans Supermarket was perfect for your needs. However, we are sorry for the disappointment you had with your suite. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
We asked for plates and they were dirty... That was gross. Otherwise we were happy. Maybe offer a shuttle to the city.
Business response:
Amy, thank you for being our guest. We are happy to see the rating as it states you had a pleasant visit, but we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work going forward. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Time for a refresh My room had a broken closet door and stains on the carpet. The staff was friendly and accommodating but the facility strongly needs a refresh to align with the other hotels nearby..
Business response:
Jeffery, thank you for the feedback. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We hope you will give us another chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.