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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was good but the room was not very clean. I won't be staying there again.
Business response:
Patricia, thank you for your review. Although you liked our location, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
The staff was nice and the property was clean. It was great to have a small kitchen in our room.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are glad you found your room to be comfortable and that you were pleased with the exceptional service that our staff provided. We look forward to welcoming you back soon. Sincerely, Hotel Management
The wall was thin and could hear TV sound from the next door room.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Not completely satisfied Location was perfect and quiet, Room was presentable and cleanliness was good. Getting a key to work for the room was unsuccessful. A master key had to be used in order for me to enter the room I had paid for AND I wasn't given a room key.
Business response:
Keith, thank you for staying with us and for taking the time to post a review. We are happy overall you enjoyed your stay and liked our spotless accommodations along with our great location. However, we regret the difficulties you faced during your visit. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
good location. very closed to Wegmans, restaurants, and nearby Burlington Mall. quiet community. Far from the main road.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our location close to several places worked well for you and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
friendly front desk staff, but the rugs in the room and hall smelled musty. Floors in room not very clean.
Business response:
Thank you for your recent stay at Extended Stay America. It's great to see that our front desk staff was friendly, warm and welcoming. We work hard to provide an excellent experience, and our team will certainly appreciate being recognized for their efforts. We have shared your feedback with our housekeeping team so that they will be more diligent in their work. We hope you will choose us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.