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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We asked for plates and they were dirty... That was gross. Otherwise we were happy. Maybe offer a shuttle to the city.
Business response:
Amy, thank you for being our guest. We are happy to see the rating as it states you had a pleasant visit, but we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work going forward. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Time for a refresh My room had a broken closet door and stains on the carpet. The staff was friendly and accommodating but the facility strongly needs a refresh to align with the other hotels nearby..
Business response:
Jeffery, thank you for the feedback. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We hope you will give us another chance to serve you better in the future. Sincerely, Hotel Management
Room needed attention Plenty of room...the close door was broken and leaning...one side. The fire alarm battery needed changing...cherping. Reported, but didnt get changed. I removed so I could sleep.
Business response:
Dear KELLY, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Front staff was awesome. Made check in good with a few laughs.
Business response:
Thank you for choosing Extended Stay America! We love sharing beautiful comments such as yours about our front desk associate's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Die letzte Nacht in den Staaten. Es war nur eine Nacht. Wir sind ziemlich spät angereist. Die Mitarbeiterin Jasmin war sehr nett.
Business response:
Pascal, thank you for your review filled with kind comments. We are thrilled to hear you had a great stay with us at Extended Stay America. We appreciate you for mentioning our staff, especially Jasmin. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Great $85 Hotel Like 3/7 Days A Week It's all good, good kitchen and the room is nice. Price varies wildly though! At $85 and $76 it's a great room, at $140 or $150 it's just not an option! My car broke down a few days ago and it's not ready yet, I'll have to rent a different car to sleep in.
Business response:
Lucas, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable room along with the fully equipped kitchen. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.