This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very little shampoo and soap in the room. Very noisy air conditioner.
Business response:
Thank you for staying with us and for sharing your review. Please accept our apologies for not living up to expectations during your recent visit. We are sorry for the challenges you experienced concerning the AC unit in your room. We are looking into the cause and making necessary adjustments. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The location was good but the room was not very clean. I won't be staying there again.
Business response:
Patricia, thank you for your review. Although you liked our location, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
The staff was nice and the property was clean. It was great to have a small kitchen in our room.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are glad you found your room to be comfortable and that you were pleased with the exceptional service that our staff provided. We look forward to welcoming you back soon. Sincerely, Hotel Management
The wall was thin and could hear TV sound from the next door room.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.