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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Place To Stay Natalia and Angela, at the front desk, were very helpful and accommodated us for a late check out time of 130pm. After his interview, my son was able to return to the room and change out before our long drive home. Yes, we would were very pleased with the hotel and the staff were kind and welcoming.
Business response:
Thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with Natalia and Angela. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
I like the ‘extended stay concept’. It was set up perfectly for that.
Business response:
Beatriz, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Room was OK for a one night stay in Boston . Location is good near a shopping center and mall . Plenty of free parking . Property would look more attractive with some fresh paint .
Business response:
Christina, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a pleasant stay and our location was perfect for your needs. We appreciate your suggestions and look forward to welcoming you back soon. Sincerely, Hotel Management
It is quite warm out hotel and needs a serious bit of money putting into updating it. The floors were really dirty when we first arrived and initial they would not confirm they would clean them until I showed my daughters feet and knees from the floor and a white towel I used to soak up a little water on the floor and it was black. I showed this to the front desk and they semi cleaned it up to a more suitable state.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your suite. We are working with our housekeeping team so that they are more diligent going forward. We will also share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. However, we are glad you liked our peaceful environment. We hope you will stay with us again for a better experience. Sincerely, Hotel Management
Changes were made to the electric system some switches and lights did not work
Business response:
Thank you for your review. We apologize for the issues you encountered with the switches and lights. Your feedback will be shared with our maintenance team for review and action. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,156 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.