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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
40 South Ave., Burlington, MA, 01803, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I had to switch rooms because the 1st one had an odor. The second didn't but the temperature was uncomfortable; either too hot or too cold.
Business response:
Thank you for your review. We are sorry for the odor issues you had with your first suite and the air conditioning issues you encountered with your second suite. Your feedback will be shared with the housekeeping and maintenance team for review and action. We value your comments and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Really quick and easy check in/out. Very convenient for late night check in.
Business response:
Thank you for letting us know your stay at Extended Stay America was exceptional, and you liked our smooth check-in process. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
What I didn't like: finding the hotel. It's located in an out-of-the-way location. I drove by it twice and finally settled into a parking lot to phone them. I was told I was near by. The front desk gave me directions and I got to the hotel easily. Suggest a close-in map if new to the area. Once there, I found the staff to be friendly, outgoing and ready to assist. I used to stay at the ESA in Woburn but am changing to Burlington because it's cleaner and the employees are happier. This hotel lacks amenities such as a fitness ... read more
Business response:
Thank you for choosing Extended Stay America and for being loyal to our brand. We are glad to know you were impressed with the great service delivered by our associates and that you had a nice time here. However, we regret the inconvenience caused while coming to our hotel. We value your suggestion and look forward to your next visit. Sincerely, Hotel Management
Great space in room, location was good. Halls and common areas not as clean.
Business response:
Thank you for sharing feedback about your recent stay. We are glad you liked our spacious accommodations and nice location. However, we apologize for the cleanliness issue you experienced during your stay at our hotel. We take great pride in the service, cleanliness, and maintenance of our hotel, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.