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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There is stains on the carpet and the room smells. There is a damaged electric panel in the room.
Business response:
Dear Nehemiah, Thank you for choosing us and taking the time to share your comments. It is disappointing to hear we did not meet your expectations. We will address your concerns regarding the cleanliness and maintenance of your suite. We appreciate valuable feedback like yours, which helps us improve our guest experience so similar situations do not occur in the future.We hope you will revisit for the seamless, outstanding stay you deserve the next time you are in the area.Sincerely,Hotel Management
The refrigerator is rusted at the outside and the bath tub is not nice
Business response:
Dear Lydia,We regret that the refrigerator and bathtub fall short of expectations. Rest assured that our team will address these issues so that necessary improvements can be made. Thank you for bringing this to our attention, and we appreciate your feedback as we work to improve the quality of our accommodations. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,185 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.