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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice accomodations.. would recommend.
Good value
Business response:
Dear Guest, Thank you for highlighting the great value you experienced during your visit. Providing a comfortable and dependable stay that meets our guests’ needs is a priority at Extended Stay America. We appreciate your feedback and look forward to welcoming you again in the future! Sincerely, Hotel Management
Nice
La personne à l'accueil était aimable. Nous avons croisé des dames du personnel et elle étaient souriantes et accueillantes. Chambre propre, avec commodité et climatisée. Petit déjeuner continental très basique (muffin et café seulement) mais mieux que rien du tout.
Business response:
Dear Valérie, Thank you for staying with us and for your kind words about our team. We're delighted to hear our staff made you feel welcomed and that your room offered the comfort and cleanliness you expected. We appreciate your feedback on the breakfast as well. While our grab-and-go offerings are designed to provide a quick start to the day, we understand that variety is essential and will consider your input for future improvements. We look forward to welcoming you again soon! Sincerely, Hotel Management
They were good
Business response:
Dear Obi, Thank you so much for your kind words! We’re thrilled to hear that you had a good stay. Our team works hard to create a friendly atmosphere, and it means a lot to know it made a difference for you. We hope to welcome you back again soon to Extended Stay America! Sincerely, Hotel Management
Neat and excellent service
Musty smell and needs improvements. Bathroom light wasnt working and sheets where not clean.
Business response:
Dear Daniel, Thank you for your feedback. We are sorry to hear about the few oversights in your room and the bathroom light not functioning adequately. This is not the experience we aim to provide, and we sincerely apologize for any inconvenience it may have caused you. Your comments will be shared with our housekeeping and maintenance teams to ensure these issues are taken care of. We appreciate you bringing this to our attention and hope to have another opportunity to provide a better stay in the future. Sincerely, Hotel M... read more
Not Satisfied The hotel was understaffed, had no ice machine, and no hair dryers in the rooms. I had to call the front desk on three different occasions and no one ever answered. My room smelled aweful and was very hot when I arrived. I have never been to a hotel that didn't have the ac running when you arrived. There was only one person at the desk during checkin time and some people waited for 30 minutes. The manager didn't seem to know how to handle an annoyed customer and instead of jumping behind the desk to help her em... read more
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,581 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.