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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access to the places we were going. Close to restaurants and shopping. Very quiet area! Front desk workers were courteous and helpful.
Business response:
Dear Guest, Thank you so much for your positive review! We're glad you found our location convenient for your needs, with easy access to restaurants and shopping. We appreciate your comment about the quiet area and the courtesy and helpfulness of our front desk staff. Thank you for choosing Extended Stay America, and we look forward to welcoming you back! Sincerely, Hotel Management
Pretty solid place If you’re not looking to spend too much on a night or two
Good stay, just can be hit or miss with rooms as they update
Pretty good spot, it can vary from room to room unfortunately ppl disregard the no smoking
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent visit to Extended Stay America. It is nice to know you had a positive experience and enjoyed our location. Please revisit for another such memory. Sincerely, Hotel Management
It’s very convenient
Business response:
Dear Guest, We understand how frustrating it can be not to receive an invoice after your stay. Invoices are typically generated simultaneously for reservations made through third-party sites like Expedia. Our goal is always to assist as much as possible, and we regret that this was not handled more helpfully. We will address this with our team to ensure better communication and service, and appreciate you bringing this to our attention. We hope to welcome you back. Sincerely, Hotel Management
Excellent Everything was excellent!
Chip paint on walls. Light fixture broken off of wall. Bathroom tub and toilet needed to be caucked. Remote control on TV works sporadically.
Business response:
Dear Guest, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope yo... read more
Everything was fine until I left
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and for taking the time to write a review. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. It was lovely hosting your stay. We look forward to seeing you again whenever your travels bring you back our way! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,432 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.