This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient
Business response:
Dear Derek, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Just the quiet space and good costumer service.
Business response:
Dear Guest, Thank you for your kind words about our hotel, Extended Stay America! We're thrilled that you've enjoyed the quiet atmosphere and were pleased with our customer service. These are important aspects of our hotel, and we're glad you've experienced them firsthand. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Hotel Management
would like coffee available
Easy access to the places we were going. Close to restaurants and shopping. Very quiet area! Front desk workers were courteous and helpful.
Business response:
Dear Guest, Thank you so much for your positive review! We're glad you found our location convenient for your needs, with easy access to restaurants and shopping. We appreciate your comment about the quiet area and the courtesy and helpfulness of our front desk staff. Thank you for choosing Extended Stay America, and we look forward to welcoming you back! Sincerely, Hotel Management
Pretty solid place If you’re not looking to spend too much on a night or two
Good stay, just can be hit or miss with rooms as they update
Pretty good spot, it can vary from room to room unfortunately ppl disregard the no smoking
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent visit to Extended Stay America. It is nice to know you had a positive experience and enjoyed our location. Please revisit for another such memory. Sincerely, Hotel Management
It’s very convenient
Business response:
Dear Guest, We understand how frustrating it can be not to receive an invoice after your stay. Invoices are typically generated simultaneously for reservations made through third-party sites like Expedia. Our goal is always to assist as much as possible, and we regret that this was not handled more helpfully. We will address this with our team to ensure better communication and service, and appreciate you bringing this to our attention. We hope to welcome you back. Sincerely, Hotel Management
When we entered the room we stayed in it smelled like a gym locker room...we bought air freshner and a candle so when we were there we could help make the smell less obtrusive. We never had anyone offer to come clean the room or change sheets the 8 days we were there. It was an okay experience but will find another place to stay when we come home to Massachusetts next time.
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,452 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.