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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing great
Business response:
Dear Guest, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Really nice room overall, staff are polite, but was given 2 full beds instead of 2 queens
Business response:
Dear Guest, Thank you for choosing us. We are happy you acknowledge the efforts of our associates in your review and that your overall experience was pleasant. However, we want to apologize for the issues that kept us from being perfect. It was lovely hosting your visit, and we hope to make your next stay perfect in every respect.Sincerely,Hotel Management
I have stayed here several times and the staff always makes me feel like family
Business response:
Dear Guest, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Your feedback is much appreciated. We hope to be your hotel of choice every time you are in the area. Until then, safe travels!Sincerely,Hotel Management
Facility is worn and in need of remodeling. Rate was appropriate for facility. Staff not appropriately attired but very responsive and helpful.
Business response:
Dear Guest, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We apologize that our property did not meet your expectations. We will share your valuable comments with our team as we are committed to keeping our accommodations updated. We hope you will return to see our commitment to providing outstanding visits should your future travels bring you to our area again.Sincerely,Hotel Management
Grab and go “Breakfast” was bare bones, consisting of nothing but coffee ( which was lukewarm) some fruit bars and pouches of instant oatmeal, however there was no hot water for the latter, nor any teabags. Fortunately the area has plenty of dining options. Overall, the place is a bit rundown, but clean, quiet & safe.
It’s okay
Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. Guest satisfaction is important to us, and we always strive to provide a comfortable stay. We hope to have the opportunity to welcome you again and exceed your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,285 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.