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Extended Stay America - Boston - Marlborough

4.1
  • Hotels
  • Marlborough, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

19 Northboro Rd. E., Marlborough, MA, 01752, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,184 reviews
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D's profile image
5 months ago

Staff was excellent ! No problem there , The room I was staying in had wet spot on the carpet , burn mark on the kitchen table , a dent in the wall by the bathroom door and waking up I seen a baby roach crawling by the sink . That needs to get fixed asap other then that the staff said house keeping just left the room before I checked in and the bathtub was dirty . 

Business response:

Dear D, We've received your feedback and want to assure you that we have strict quality standards in place to prevent the issues you experienced. Our goal is to offer a clean, comfortable hotel experience at an affordable price for our guests. We apologize for the unacceptable cleanliness and hotel conditions you described and will address this with our staff. Considering our execellent team, please return and we appreciate your business.Sincerely,Hotel Management 

Bijan's profile image
5 months ago

We appreciated the space and condition - just put off that at 10:40 AM someone was knocking at the door and again at 10:50 AM ....we were packing up and found that a little annoying BUT facility was very comfortable 

Business response:

Dear Bijan, Thank you for choosing Extended Stay America. It has always been our aim to provide a perfect stay during your time with us, and we are happy this was your case, too. However, we are sorry for any inconvenience caused by the staff's intervention while you were packing. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management 

Sandra's profile image
Sandra 
5 months ago

Comfortable. Clean. Convenient 

Nikolaos's profile image
Nikolaos 
5 months ago
Anonymous's profile image
Anonymous 
5 months ago
Harison's profile image
Harison 
6 months ago
Ben's profile image
6 months ago

The facility is just suitable for my needs, while the price is reasoble. 

Business response:

Dear Ben, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a pleasant stay at Extended Stay America. We appreciate your compliments on the reasonable price. Please revisit us soon when you are in the city. Sincerely,Hotel Management 

Peter's profile image
6 months ago
MIchael's profile image
MIchael 
6 months ago

Meh Needs updating, tiles peeling up in the room, breakfast consisted of nutrigrain bars and muffins, if there were any there. Don't rely on this for any real sustinance. Employees were helpful when something was requested. Overall ok for the rate. 

Business response:

Dear Michael, Thank you for the feedback about your stay at our hotel. It is nice to know you had a pleasant stay and were pleased with our price and helpful staff. However, we are sorry to know there were some concerns during your stay. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Since... read more

Frequently asked questions about Extended Stay America - Boston - Marlborough

How is Extended Stay America - Boston - Marlborough rated?

Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,184 reviews. 

When is Extended Stay America - Boston - Marlborough open?

Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.