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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s very convenient
Business response:
Dear Guest, We understand how frustrating it can be not to receive an invoice after your stay. Invoices are typically generated simultaneously for reservations made through third-party sites like Expedia. Our goal is always to assist as much as possible, and we regret that this was not handled more helpfully. We will address this with our team to ensure better communication and service, and appreciate you bringing this to our attention. We hope to welcome you back. Sincerely, Hotel Management
Excellent Everything was excellent!
Chip paint on walls. Light fixture broken off of wall. Bathroom tub and toilet needed to be caucked. Remote control on TV works sporadically.
Business response:
Dear Guest, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope yo... read more
Great. Clean and friendly.
Buen hotel
Business response:
Dear Guest, Thanks for choosing Extended Stay America and for sharing your feedback! We're glad you found your room comfortable, and we look forward to welcoming you back and continuing to meet your needs. Have a great day, and thanks again for your stay! Sincerely, Hotel Management
Ok
It's a peaceful stay
Business response:
Dear Guest, We are incredibly pleased you enjoyed your time at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city. Sincerely, Hotel Management
Everything was fine until I left
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and for taking the time to write a review. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. It was lovely hosting your stay. We look forward to seeing you again whenever your travels bring you back our way! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,463 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.