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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I like the parking place close to my room.
Business response:
Dear Ben,Thank you for choosing Extended Stay America. We're delighted you had a pleasant stay and that our parking accommodations met your needs. It's our goal to provide accessible and convenient amenities for all our guests, and your recognition of our efforts means a lot to us. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
Nice property, a little dated
It’s more a stop for those that travel for work or work on the road often. Not for transitioning from relocating from another state
Business response:
Dear Sabrina,We regret not meeting all of your expectations. Our goal is to create a home away from home for every guest, welcoming all travelers and embracing diversity and inclusivity. Regardless of the length of your stay, we aim to offer a well-maintained, clean, and comfortable hotel with a friendly staff, all at great value. We are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you deserve and that we are know... read more
I liked how easy it was to get to my destination, and how conveniently located it was to lots of restaurants and shopping areas. I was amazed that the rooms had an actual kitchen!
Plug on lamp cut off, black stain on wall above outlet, shower handle visibly dirty. Smelled weird.
Business response:
Dear Sally, Thank you for your feedback. We sincerely apologize for the maintenance issues you encountered, including the lamp, wall stain, and dirty shower handle. Your concerns regarding cleanliness and odor are taken seriously, and we will address these matters with our team to ensure a better experience for our guests. We appreciate your insights and hope to welcome you back soon for an improved stay.Sincerely,Hotel Management
Location is always important for me.
Business response:
Dear Ben, Thank you for staying at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay, and our location was perfect for your visit.We appreciate you being our guest and look forward to welcoming you back!Sincerely,Hotel Management
Stayed for just one night. Hotel is really designed for long term stay. not overnight stays. No restaurant or bar, no gym and no amenities in room (coffee maker etc)
Business response:
Dear Alan, Thank you for your feedback. We appreciate you staying with us for the night and understand that our extended stay model may not have aligned with your expectations for a short stay. While we don’t offer amenities like a restaurant or gym, we do provide kitchens in rooms for long-term convenience. Items such as coffee makers are available upon request. We hope to better meet your needs in the future and look forward to welcoming you back.Sincerely,Hotel Management
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,183 reviews.
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.