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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear Guest, Thanks for the outstanding review! We are delighted that your time at Extended Stay America was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Hotel Management
While the property or hotel is pet friendly the property is covered in dog poop. My room smelled of cigarette smoke so much had to sleep with the windows open on 35 degree nights. The cigarette smoke was due to poor bathroom ventilation. Someone was smoking in the bathroom in their room because they were to lazy to go outside. Thus the smoke traveled either up into my room or along the same floor into my room. Either way it made for an unpleasant smell. The couch's leather material covering was scratched off by a previous an... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We're sincerely sorry to hear about the issues you encountered during your stay, particularly regarding the maintenance and cleanliness. This is certainly not the standard we aim to uphold, and your concerns will be addressed appropriately. We appreciate your understanding and hope to welcome you again for a more pleasant stay.Sincerely,Hotel Management
Las gradas de acceso están muy sucias
We had a great stay and a safe place to be
Business response:
Dear Guest, It is such a delight to read your visit was a total success and that our location was perfect for you. Thank you for sharing your experience so future guests can see what makes our hotel a great choice. We enjoyed hosting you and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
I’m
Ok for a night before your flght
Business response:
Dear Guest, Thank you for choosing us and posting your review. We are pleased you found our hotel a convenient place to stay before your flight. It was a pleasure hosting you, and we hope to welcome you back soon for another seamless experience.Sincerely,Hotel Management
Good
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and taking the time to write a review. It is great to know you had a wonderful stay and enjoyed all that we offer; everything we do is aimed at making our guests feel right at home. Your feedback is much appreciated, and we hope you will revisit us soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,178 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.