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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not cleaned properly prior. Hair all through the shower
Business response:
Dear Jose, Thank you for being our guest. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Apart from this, we hope you had a pleasant time with us. Please return and allow us to provide you with a seamless experience. Sincerely,Hotel Management
the room was not what i expected and with the dog barking and guest slamming doors it just wasn’t quiet like i was hoping
Business response:
Dear Lola, We’re sorry about the issues you experienced with the noise. We strive to create a welcoming environment for all of our guests, and it’s clear that we fell short during your stay. We will be addressing your concerns with our team to ensure that our service improves and that all guests feel valued and respected. Our front desk team is always helpful in assisting you when they know your concerns. We appreciate your feedback and hope you will have an enjoyable time on your next visit to our hotel. Sincerely,Hotel Man... read more
Great
Good stay A great stay , good people
Business response:
Dear YOHE, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and services met all your expectations! Please continue your seamless stay on your next visit.Sincerely,Hotel Management
Staff was incredibly friendly. Halls had a distinct wet smell but to be expected when you have a high influx of ppl in and out daily. Had to go elsewhere because the food was not good tasting. Just cuz its free doesnt mean its good or nutritious. For being on rt 1, the surrounding grounds were fairly clean. Trash barrels were not overflowing allowing use of dumpster is helpful. All in all good place felt safe and clean enough.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.3 star rating with 1,185 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.