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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On a budget, this is the place for you... It was a little run down, and if you are on a budget, it is not bad. It's no Hilton, but it's better than sleeping in your car.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We’re glad to know our accommodations met your needs, especially when value is an important consideration. We regret that certain aspects of your stay did not meet expectations and appreciate your honest perspective. Feedback like yours allows us to better understand where attention is needed. We hope you’ll consider returning, as we’d welcome the opportunity to offer a more enjoyable visit next time.Sincerely,Hotel Management
We keep coming back that should say something
Business response:
Dear Guest, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area. Sincerely, Hotel Management
Everything was ok!
Phenomenal
Business response:
Dear Guest, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Extended Stay America and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Hotel Management
Josh's April 2025 visit to Saugus MA My stay in Saugus was good. I was in the Boston area for some personal business. The hotel was conveniently located on US 1, not too far from the Tobin Bridge and Sullivan Square to park, while visiting Boston. The bed was comfortable. At the time of year that I visited, I found that having the constant fan on was not necessary. My room had a refrigerator, microwave and an electric "hot hob". I only used the refrigerator and microwave for leftover food. The bathroom was nice and spacious.... read more
Great
Business response:
Dear Guest, Thanks for the outstanding review! We are delighted that your time at Extended Stay America was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Hotel Management
While the property or hotel is pet friendly the property is covered in dog poop. My room smelled of cigarette smoke so much had to sleep with the windows open on 35 degree nights. The cigarette smoke was due to poor bathroom ventilation. Someone was smoking in the bathroom in their room because they were to lazy to go outside. Thus the smoke traveled either up into my room or along the same floor into my room. Either way it made for an unpleasant smell. The couch's leather material covering was scratched off by a previous an... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We're sincerely sorry to hear about the issues you encountered during your stay, particularly regarding the maintenance and cleanliness. This is certainly not the standard we aim to uphold, and your concerns will be addressed appropriately. We appreciate your understanding and hope to welcome you again for a more pleasant stay.Sincerely,Hotel Management
Las gradas de acceso están muy sucias
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,082 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.