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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello Gianna. What an outstanding rating! We can't tell you how happy it makes us to see that you enjoyed such a wonderful stay! Thank you so much for choosing WoodSpring Suites!
Business response:
Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
The place was okay,id give it 2 stars,The room reaked of smoke and its a nonsmoking room,also no coffee maker,no dish soap, nothing,no toaster.nothing not even any coffee or tea.The staybridge suites has it all.very nice place.I give that place 10 stars.These 2 aces are of the same type of rooms with kitchen.Rates are the same.had i of known this place offered nothing.and it was dingy and smelled.and very noisy.people upstairs sounded like they were dropping a bowling ball on the floor muktiple times.woke me out if a dead sl... read more
Business response:
Thank you for your detailed and candid review. We truly appreciate you taking the time to share these details with us and can't apologize enough that we disappointed you. We strive to provide an elite level of service and are so sorry that this did not come across during your time with us. We will address these concerns with our team and look forward to making the necessary adjustments for all our future guests.
satisfactory it was ok
Business response:
We are pleased you had an overall pleasant stay with us, Christopher. Thank you for allowing us to host you and we wish you all the best in your travels.
We liked the property a lot. The only issue was the guest washers went down and they took days to be fixed.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Great location , close to lots of shopping stores and restaurants
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Nice hotel for the area. Staff has been very helpful and friendly. The rooms are clean and decently stocked. The beds are comfortable and the bathroom was extra clean. The nice big TV is also nice
Business response:
Wow! We love to hear such kind words about our team! They will be ecstatic to know that you enjoyed such a great stay, Tonya! We love hosting you and can't wait to see you again the next time you are this way!
Business response:
Thank you for your review, Charles. We are so happy that you enjoyed your time with us. Thank you so much for allowing us to host you and we hope to see you again soon!
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,082 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.