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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us! We hope to welcome you back the next time your travels bring you to the area!
Business response:
Thank you for the good rating. We are glad you were pleased with your stay. We hope to see you again soon!
Great area, nearby most vip location and of Boston as well.
Business response:
Thank you so much for this positive feedback regarding your recent stay with us! We are so pleased that you enjoyed our convenient location and enjoyed a wonderful stay!
Great location next to Walmart and other stores, the place is beautiful and has a gym
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us! We hope to see you again soon!
Business response:
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel, Katherine. We are so happy that you enjoyed your time with us and wish you all the best in your future travels.
The problem was there was no one at the front desk when I came in I waited for 20 minutes before someone showed up even though check in was at 3pm still no one there to help or give any information when needed then at check in there was still no at the front desk
Business response:
We're sorry to hear about your difficulty reaching the Front Desk, Angela. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused hotel specializing in extended stays and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk as well as limited amenities. We are sorry that you d... read more
Business response:
Thank you for taking the time to review your stay, Jojo. We love seeing the great rating indicating that you had a comfortable and overall great stay! Thank you so much for choosing WoodSpring Suites and we hope to see you again the next time your travels bring you to Boston.
It was clean, convenient to where we were visiting, accessible parking. I would have preferred carpeting on the floor. There were no coat hangers ....& when we asked for some they didn't have any. There was no toilet paper or tissues in the room but they were provided when we requested them. There was not an extra blanket in the room to go on the bed. Because of the proximity to a busy road it was quite noisy...next time I will travel with a white noise machine.
Business response:
Thank you for letting us know about your recent stay at our hotel, Julie. We are happy to see that you enjoyed a clean and fresh room - but apologize that we fell short in other areas. Since we are more of an extended stay, we allow our customers to customize their experience and only pay for items that they wish to use. Many of our guests prefer the option of bringing their own items and we are so sorry if this caused you any inconvenience. We hope that you will give us another opportunity to show you a much better experien... read more
Dont shower there Well it was clean, but there was no elevator so had to climb 4 floors to get to my room, also the bathroom was really disappointing, the shower water is so little that dont even feel like u shower , the towels only 2 and very small, even thought it was a fave towel. But theplace looked clean and the beds are very comfortable.
Business response:
Thank you for reviewing our hotel. We are pleased to hear that our location was clean and that you enjoyed the beds - but sorry that the elevator was not functioning optimally during part of your stay. Thank you for letting us know. We apologize for the inconvenience and appreciate hearing from you.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.